Terms of Service

1. Introduction and Agreement to Terms

Renograte Real Estate LLC ("Renograte," "we," "us," or "our") provides a website, applications, and related tools and services (collectively, the "Platform" or "Services") designed to facilitate real estate transactions that may include renovation components. These Terms of Service ("Terms") are a legally binding agreement between you ("you," "your," or the "User") and Renograte and govern your access to and use of the Platform.

By creating an account, clicking "I Agree," or accessing or using the Platform, you confirm that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy (collectively, the "Agreement"). If you do not agree, you must not use the Platform.

These Terms are designed to align with, and operate alongside, Renograte's transactional framework, including (as applicable) the Renograte Option Agreement, the Renograte Service Provider Agreement, and the Renograte Closing Disbursement Statement (together, the "Transactional Documents").

2. Supplemental Terms; Order of Precedence

Certain programs, features, or user types (e.g., Agents/Brokers, Contractors/Service Providers, financing or escrow integrations, premium memberships, training programs) may have additional written terms and policies ("Product Terms"). If any direct conflict exists, the following order of precedence will apply to the extent of such conflict:

1. a fully executed Transactional Document signed by the parties for a specific transaction;
2. applicable Product Terms expressly incorporated into that transaction or feature;
3. these Terms; and
4. any other policies referenced in or posted on the Platform.

3. Eligibility and User Types

3.1 Eligibility

You must be at least 18 years old and capable of forming a legally binding contract. By using the Platform, you represent and warrant that you meet all eligibility requirements and will comply with all applicable laws.

3.2 User Types

• Buyers: prospective or actual purchasers of real property.
• Sellers: owners of real property (or their authorized representatives).
• Agents/Brokers ("Agents"): licensed real estate professionals in good standing.
• Contractors/Service Providers ("Contractors"): properly licensed and insured entities or individuals providing renovation or related services.

Agents and Contractors are responsible for maintaining all required licenses, registrations, and insurance and for complying with all professional rules and regulations. Renograte may suspend or terminate access if eligibility requirements are not met.

4. Account Registration and Security

You may need an account to access certain features. You agree to provide accurate information and to keep it current. You are responsible for safeguarding your credentials and for all activity under your account. Notify Renograte immediately of any suspected unauthorized use or security breach. Renograte may suspend or terminate accounts for security reasons or violations of these Terms.

5. Permitted Use; Prohibited Activities

5.1 License

Subject to your compliance with these Terms, Renograte grants you a limited, revocable, non- exclusive, non-transferable license to access and use the Platform for its intended lawful purposes in connection with real estate and renovation-integrated transactions.

5.2 Prohibited Activities

You shall not:

• Violate any applicable law (including, without limitation, real estate, licensing, consumer protection, anti-discrimination, fair housing, advertising, export control, and privacy laws).
• Discriminate or otherwise act in violation of Fair Housing or other anti-discrimination laws.
• Interfere with the Platform's operation; introduce malware; probe, scan, or test system vulnerabilities; or circumvent security or access controls.
• Use robots, scrapers, or similar tools to access, copy, or extract data, except as expressly permitted.
• Impersonate any person or entity, misrepresent your affiliation, or provide false, misleading, or incomplete information.
• Copy, sell, sublicense, distribute, or create derivative works from the Platform or its content except as expressly permitted.

Renograte may monitor, restrict, or revoke access for violations or suspected violations of these Terms.

6. Listings; Third-Party Data; Disclosures

Users who post listings represent and warrant that they are authorized to market the property and that all information is accurate and complete and will be promptly updated when circumstances change. The Platform may display third-party listing data (including MLS data) and other third- party content or tools as a convenience. Such third-party content is provided "as is" without warranties, and may be subject to separate third-party terms, disclosures, and attribution requirements stated on the Platform.

7. Renovation-Integrated Transactions

The Platform may support pre-closing renovation allowances and related planning tools (e.g., calculators, scopes of work, budget estimates). Unless expressly stated in a signed agreement, estimates, budgets, ARV/CHV figures, and other analytics are for informational purposes and are not guarantees of cost, quality, timing, approval, appraisal, loan funding, or value outcomes. Any allowance amount, renovation scope, and terms must be agreed by Buyer and Seller (and, if applicable, approved by any lender) and are typically administered by a neutral escrow or trust per the parties' written instructions. Renograte is not a party to the purchase agreement or to the renovation contract and does not guarantee performance of any party.

8. Contractor Integration; Independent Parties

Renograte may allow Users to invite, engage, or compare Contractors (including "Preferred" Contractors). Contractors are independent third parties and are solely responsible for their work, compliance, pricing, staffing, insurance, and safety. Contractor relationships and payments are governed by the Renograte Service Provider Agreement or other written contracts between the parties. Renograte is not a general contractor, does not supervise or control the work, and does not warrant or endorse any Contractor's services or outcomes.

9. Role of Renograte; No Brokerage, Escrow, or Fiduciary Duties (Except as Separately Agreed)

Renograte is a technology platform that provides tools, administrative coordination, and optional integrations. Unless expressly stated in a separate, written and signed agency agreement for a specific transaction and jurisdiction, Renograte does not act as your real estate broker or agent, escrow agent, attorney, lender, or contractor; no fiduciary or agency relationship with Renograte is created by your use of the Platform. All Users (Buyers, Sellers, Agents, Contractors, and other third parties) are independent of Renograte.

10. Fees; Payments; EMD; Disbursements

10.1 Platform and Transaction Fees

Some features are free; others may involve fees (e.g., subscriptions for Agents/Contractors, training, premium tools, or transaction/administration fees). Unless otherwise stated, fees are in U.S. Dollars and non-refundable. Renograte may modify fees prospectively with notice where required.

As reflected in Renograte's transaction materials, a $499 Renograte administrative/transaction fee may be charged and disbursed at closing.

10.2 Payment Processing

Payments may be processed by independent third-party payment processors. Renograte does not control and is not responsible for processor errors, outages, or security incidents. You agree to comply with any processor terms and to maintain valid payment methods if a paid feature is selected.

10.3 Earnest Money Deposits (EMD)

Unless expressly stated otherwise in a signed writing, Renograte does not take custody of EMD funds; EMD is typically held by a title/escrow company, broker trust, or attorney in accordance with the parties' contract and applicable law. EMD disputes are between Buyer and Seller and must be resolved per their agreements and governing law.

10.4 Renovation Funds; Closing Disbursements

Renovation allowances, if any, are typically held in escrow/trust and disbursed to designated payees (e.g., Contractors) per the parties' written instructions and verified milestones after closing. Renograte may provide a standardized Closing Disbursement Statement to memorialize payees and amounts, but does not control escrow accounts or assume liability for timing, completeness, or correctness of disbursements.

11. User Content; Feedback; IP

11.1 User Content

You may submit content (e.g., photos, descriptions, messages, scopes, budgets). You represent that you own or have all necessary rights to such content and that it is accurate and lawful. You grant Renograte a worldwide, royalty-free, transferable, sublicensable license to host, store, use, reproduce, modify, publish, display, and distribute such content to operate, improve, secure, and promote the Platform. You are solely responsible for your content and for complying with applicable laws (including IP, privacy, and publicity rights).

11.2 Content Management

Renograte may (but has no duty to) review, remove, or restrict content that violates these Terms or applicable law. Renograte does not endorse user or third-party content and disclaims all responsibility for it.

11.3 Feedback

If you submit suggestions or feedback, you grant Renograte the right to use them without restriction or compensation.

12. No Professional Advice

Unless expressly stated in a signed agreement with Renograte for a specific engagement, no information provided through the Platform constitutes legal, tax, financial, brokerage, contracting, or other professional advice. You should consult qualified professionals for advice tailored to your circumstances.

13. Disclaimers; Assumption of Risk; Limitations of Liability

13.1 Disclaimers

13.2 Assumption of Risk

Real estate and renovation activities involve inherent risks, including financial loss, property conditions, delays, cost overruns, regulatory issues, contractor performance, appraisal variances, and market changes. You assume all such risks.

13.3 Limitation of Liability

IN NO EVENT WILL RENOGRATE'S TOTAL LIABILITY FOR ALL CLAIMS EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO RENOGRATE FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain exclusions or limitations; in those jurisdictions, the foregoing will apply to the fullest extent permitted by law.

13.4 Release

To the fullest extent permitted by law, you release Renograte from claims arising out of disputes between you and other Users or third parties (e.g., between Buyers and Sellers, or Buyers and Contractors). Nothing herein limits rights that cannot be waived under applicable law.

14. Indemnification

You agree to defend, indemnify, and hold harmless Renograte and its affiliates, owners, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use or misuse of the Platform; (b) your breach of these Terms or of any contract with another party; (c) your content; (d) your violation of law or third-party rights; or (e) your transactions or disputes with other Users or third parties.

15. Dispute Resolution; Governing Law; Class Action Waiver

15.1 Governing Law

These Terms and any disputes between you and Renograte are governed by the laws of the State of Maryland, without regard to conflict-of-laws rules.

15.2 Informal Resolution

Before initiating arbitration, you agree to first notify Renograte at info@renograte.com and attempt in good faith to resolve the dispute informally for at least 30 days.

15.3 Binding Arbitration

Except for small-claims matters, IP enforcement, or where prohibited by law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules. The seat and venue of arbitration will be in Maryland, unless otherwise required by law or agreed by the parties. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

15.4 Class Action/Jury Waiver

15.5 Opt-Out

You may opt out of arbitration (but not the other provisions of these Terms) by sending written notice to info@renograte.com within thirty (30) days of first accepting these Terms. Your notice must include your full name, the email associated with your account, and a clear statement that you opt out of arbitration.

16. Modifications; Suspension; Termination

Renograte may modify these Terms prospectively and will indicate the updated Effective Date. Where required, Renograte will provide reasonable notice of material changes. Continued use after changes become effective constitutes acceptance. Renograte may change, suspend, or discontinue any part of the Services; impose limits; or restrict or terminate your access at any time, with or without notice, for any or no reason. You may terminate your account at any time; termination does not relieve you of obligations under separate contracts or accrued payment obligations.

17. Privacy; Communications

Your use of the Services is subject to Renograte's Privacy Policy, which explains how we collect, use, disclose, and safeguard personal information. By using the Services, you consent to receiving transactional, security, and service communications electronically.

18. Notices

Notices to Renograte must be sent to info@renograte.com and, for formal legal notices, also to Renograte's mailing address (Attention: Legal) as provided upon request. Renograte may provide notices to you via the Platform, email, SMS (if permitted), or other reasonable electronic means.

19. Miscellaneous

• Entire Agreement. These Terms, the Privacy Policy, applicable Product Terms, and any applicable Transactional Documents constitute the entire agreement between you and Renograte regarding the Services.
• Severability. If any provision is found unenforceable, it will be modified to the minimum extent necessary or severed; the remaining provisions remain in effect.
• No Waiver. Failure to enforce any provision is not a waiver.
• Assignment. You may not assign, transfer, or delegate any rights or obligations without Renograte's prior written consent. Renograte may assign or transfer this Agreement without restriction.
• Force Majeure. Renograte will not be liable for delays or failures due to events beyond its reasonable control.
• Export/Use Controls. You agree to comply with all applicable export, sanctions, and use-of-services laws.
• Electronic Signatures and Records. You consent to the use of electronic signatures and records in connection with the Services and Transactional Documents.
• Survival. Provisions that by their nature should survive (including, without limitation, IP, disclaimers, limitations of liability, indemnification, dispute resolution, and payment obligations) shall survive termination.

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