Privacy Policy

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

• Name, email address, and phone number
• Account credentials and profile information
• Property information and renovation preferences
• Communication preferences and marketing consent
• Payment information (processed securely through third-party providers)
• Any other information you choose to provide

Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Usage data and platform interactions
• Session information and authentication data
• Performance metrics to improve our services

Information from Third Parties

We may receive information from third-party services we integrate with, such as:

• Account profile information from OAuth providers (such as Google and Facebook)
• Property data from real estate databases
• Location services for mapping features
• Payment processing information
• AI services for platform functionality

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Communicate with you about our Services
• Provide customer support and respond to inquiries
• Analyze usage patterns to enhance platform performance
• Ensure platform security and prevent fraud
• Comply with legal obligations

Google User Data and Limited Use Disclosure

If you choose Sign in with Google, we request only the basic account information required for authentication and account management.

• Name
• Email address
• Profile image (if available)

We use this Google user data to create or link your Renograte account, securely authenticate you, maintain your session, and send account-related notices. We do not sell Google user data and do not use Google user data for advertising.

We only share Google user data with service providers when needed to operate core account and security functions, and only under appropriate confidentiality and security obligations.

Renograte's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Renograte's access to your Google account at any time from your Google Account permissions settings.

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party providers who assist us in operating our platform (e.g., payment processors, cloud storage, analytics)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given us explicit permission to share your information

Data Security and Storage

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of data in transit and at rest
• Secure authentication and session management
• Regular security assessments and updates
• Access controls and monitoring

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze platform usage:

• Essential Cookies: Required for platform functionality and security
• Session Cookies: To maintain your login session and preferences
• Analytics Cookies: To understand how our platform is used and improve performance

You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information. We provide step-by-step User Data Deletion Instructions (including for users who signed in with Facebook or Google).
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information provided below or follow our Data Deletion Instructions.

Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: